Support Center

Shipping & Delivery

AUSTRALIAN & NEW ZEALAND 

All Australian orders are shipped via Australia Post with a tracking number. Free shipping is available on orders over $99 AUD.

INTERNATIONAL

Free tracked shipping is available on orders over $200 AUD to the rest of the world. Please see the table below for shipping costs and timeframes.

Please refer to our FAQ page for information regarding tax, duties and order confirmations.

Please note that shipping timeframes excludes public holidays and weekends.

All orders shipped with Australia Post can be tracked here: https://auspost.com.au/mypost/track/#/search

LOCATION SERVICE DELIVERY TIME COST

AUSTRALIA

Standard Tracked

Express Tracked

3-8 days

1-3 days

$9.95 AUD

$13.00 AUD

 

INTERNATIONAL ORDERS

All International orders are shipped with Australia Post and then passed over to your courier service once the parcel arrives in your country. Customers who receive a tracking number will be sent a link to track your order via Australia Post. Once the parcel arrives in your country, more detailed tracking information will be available on your countries postal website.

Heavy orders will incur a different cost.

Please note that shipping timeframes excludes public holidays, weekends and customs delays which is out of our courier services control.

LOCATION SERVICE DELIVERY TIME COST

WORLDWIDE

Standard Tracked

Express Tracked

7-20 days

2-7 days

$12-25 AUD

$20-50 AUD